Cloud Products
We’re thrilled to introduce the latest addition of our Marketplace in our products. This significant update offers a centralized hub for all the integration available with our solutions, simplifying the process of finding out the preferred integration that can be used by the hotels with our solutions. What’s New is coming? Here is the screenshot … Read more Introducing Our New Marketplace for Hotel Partners!
Gone are the days of manually logging into separate platforms to manage guest communication. With our latest update, hotels using our channel manager can now effortlessly view and respond to all Expedia guest messages directly within the system itself. Guest engagement is a crucial aspect of hotels. Earlier, our hotels were finding it difficult to … Read more Improving Guest Communication: Communicate Directly with your guests from Expedia through our channel manager!!
We are thrilled to introduce “Know Your Plan,” a revolutionary feature designed to streamline billing management and enhance the customer experience. We understand the challenges customers face with back-and-forth communication, invoice delivery, payment notifications, and the consequences of incorrect email addresses leading to different challenges. With “Know Your Plan,” we provide a comprehensive solution at … Read more Introducing ‘Know Your Plan’ a Simplify Billing Management with Instant Access to Billing Details and Downloadable Invoices!!
We are excited to introduce the auto-responder facility for Airbnb Guest messages, a highly anticipated feature for hoteliers that are listed on Airbnb. Delayed responses to guest messages create disruptions in communication and negatively impact the guest experience. This feature automates guest message responses while providing control and customization to the hotels by customizing the … Read more Introducing Auto-responder for Channel Messages: Streamline Your Guest Communication Effortlessly!
We are excited to announce a significant enhancement to our channel manager and PMS, designed to streamline communication between hotels and Expedia. Effective immediately, sending important information regarding no-shows, cancellations, and stay changes directly to Expedia is now possible, ensuring accurate reservation management and avoiding unnecessary commissions. In the past, hotels had to navigate the … Read more It is now possible to send information regarding no-shows, cancellations, and stay changes to Expedia!!
Every user uses an email address for different purposes at a hotel. We are now coming up with a way for our users to use their email address while creating a users in our system. Furthermore, we are also coming up with an enhanced way of how the passwords will be reset moving forward when … Read more Introducing user-level email addresses and more secure and convenient way to reset passwords..!!
Normally, our users were able to derive the rates from the Master rate plan which is helping them in deriving the prices. To make our user operations more efficient, we have enhanced our derived rate plans in such a way that they can now derive the other operations such as Minimum Nights, Maximum Nights, Stop … Read more Enhancing the derived rate plan.
Initially, we were sending important notifications such as bookings, revenue, etc. via WhatsApp to our hotels and they have liked this feature of our systems a lot. We are happy to announce that eZee system is now fully integrated with whatsapp and using that hotels will be able to send notifications and payment links on … Read more Hotels can now send notifications to guests on Whatsapp using the eZee system!
Guest engagement is one of the important aspect for hotels. It is also equally important to engage with the guests when they reach out to hotels with their requests. Our hotels were finding it difficult to go on Booking.com and check the recent messages from their guests and reply to them. With this enhancement, we … Read more Hotels can now communicate with their Booking.com guests using our channel manager!
We are pleased to announce that Whatsapp is now directly integrated with eZee cloud Products. We empower hotels to receive updates like bookings, revenue, etc. via WhatsApp using this interface. With this innovation, we make it simpler to access important hotel information by giving it to hotel users directly on their preferred phone numbers. Contact … Read more The much-awaited WhatsApp integration is now available!