Team YCS In case of Groups, it was difficult to know which reservation is cancelled or No-Show which creates discrepancies in user operations. Due to this, our users we finding it difficult to find the active reservations from the group which consumes some amount of time. To overcome this challenges, we have added the reservation status for groups … Read more Enhancing the Group Reservation screens
For any product, user experience plays an important role. The design of a product may engage, satisfy the customers and maximize the value for them. With an aim to continuously improve our user experience, we have done this enhancement in our product. On our reservation card that comes when a user clicks on the reservation, … Read more Purely Enhancing the User Experience!
Until now we were having Add new booking functionality on Group reservation only, by which Hoteliers can add New Booking in existing group. What is new with this enhancement ? Now, Hoteliers will be open to add New Booking/more rooms into single room Booking if any Guest asks for more than 1 room afterward confirming … Read more Now Hoteliers can easily convert Single Room Booking into Group Booking..!!!
Every hotels has various source of Business such as direct reservations, OTA’s etc. which are prepaid as well as the Pay at hotel. Some reservations are of such a kind where the hotels will receive the payment after check-out too (Incase of corporate bookings or from an OTA or offline Travel Agents). In such a … Read more City-ledger detail report now has the Users information!
For chain of properties, the major challenge that was faced is to create the same promotions in every individual property because this involves good amount of time for hotels to create them. To over come this challenge and to make our hotel operations efficient, we have enhanced our system by which the hotels will be … Read more Creating promotions on Booking Engine becomes even easier for chain of properties.
Many OTA’s now also offers B2B bookings to hotels in which they also collect the registration details such as GST number, Company name while creating a reservations. Since the information was not visible in our channel manager for the online bookings, it was difficult for hotels to know which reservation is B2B reservation from OTA. … Read more Company Registration number now available in Remarks for Go-mmt OTA
In eZee Absolute, we can store multiple Credit Card details for a reservation. For group reservations, it was difficult for our users to find out which card belongs to which guests, and as a result when charging a specific room; they have to figure out a lot about the reservation which they have to charge … Read more Now you can store Room wise Credit Card details in eZee Absolute
In order to build a stronger security layer in our system, we have planned to protect our login page with the use of Multi-factor Authentication (MFA). What is Multi-Factor Authentication (MFA)? Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource … Read more Now we have Multi-Factor Authentication on Hotel’s login screen
Dashboards are an important aspect of hotel management since it helps Hotel user with a clear view of the hotel’s day performance. Because eZee Absolute’s dashboard is also a functional dashboard, it makes it even easier for our users to access information by directing them to the appropriate screens. With this enhancement in our functional … Read more Enhanced Dashboard with more insights
If a guest fails to arrive on the arrival date of the booking and has not canceled the reservation, in such a scenario the hotelier needs to mark the reservation as “no show”. Hoteliers can mark the reservation as “No Show” from the Absolute system and also from Channel Manager. Until now mark no show … Read more Enhanced “No-show for booking.com”