Cloud Products
Our reservation lists is available in the card form for our hoteliers. To enhance the view and to allow our hotels to see more reservations on the screen, we have designed a “List View” in our reservation lists. Having reservation list will offer more easiness to our hotels in performing their daily operations. The list … Read more The reservation lists now displays the reservation in “List View”
Guest engagement is one of the important aspect for hotels. It is also equally important to engage with the guests when they reach out to hotels with their requests. Our hotels were finding it difficult to go on Booking.com and check the recent messages from their guests and reply to them. With this enhancement, we … Read more Hotels can now communicate with their Booking.com guests using our channel manager!
We are pleased to announce that WhatsApp is now directly integrated with eZee cloud Products. We empower hotels to receive updates like bookings, revenue, etc. via WhatsApp using this interface. With this innovation, we make it simpler to access important hotel information by giving it to hotel users directly on their preferred phone numbers. Contact … Read more The much-awaited WhatsApp integration is now available!
Airbnb usually generates prepaid bookings and later transfers the amount to the hotels. When hotels receive the payments from Airbnb, they make a payment received entry using our cashiering center and map it with the respective reservation. This helps hotels to know what amount is left to be collected yet. With an aim to improve … Read more Hotels can now automatically map payments for Airbnb Reservations!
In case of Groups, it was difficult to know which reservation is cancelled or No-Show which creates discrepancies in user operations. Due to this, our users we finding it difficult to find the active reservations from the group which consumes some amount of time. To overcome this challenges, we have added the reservation status for groups … Read more Enhancing the Group Reservation screens
For any product, user experience plays an important role. The design of a product may engage, satisfy the customers and maximize the value for them. With an aim to continuously improve our user experience, we have done this enhancement in our product. On our reservation card that comes when a user clicks on the reservation, … Read more Purely Enhancing the User Experience!
Until now we were having Add new booking functionality on Group reservation only, by which Hoteliers can add New Booking in existing group. What is new with this enhancement ? Now, Hoteliers will be open to add New Booking/more rooms into single room Booking if any Guest asks for more than 1 room afterward confirming … Read more Now Hoteliers can easily convert Single Room Booking into Group Booking..!!!
Every hotels has various source of Business such as direct reservations, OTA’s etc. which are prepaid as well as the Pay at hotel. Some reservations are of such a kind where the hotels will receive the payment after check-out too (Incase of corporate bookings or from an OTA or offline Travel Agents). In such a … Read more City-ledger detail report now has the Users information!
For chain of properties, the major challenge that was faced is to create the same promotions in every individual property because this involves good amount of time for hotels to create them. To over come this challenge and to make our hotel operations efficient, we have enhanced our system by which the hotels will be … Read more Creating promotions on Booking Engine becomes even easier for chain of properties.
Many OTA’s now also offers B2B bookings to hotels in which they also collect the registration details such as GST number, Company name while creating a reservations. Since the information was not visible in our channel manager for the online bookings, it was difficult for hotels to know which reservation is B2B reservation from OTA. … Read more Company Registration number now available in Remarks for Go-mmt OTA