Expedia sends the “Service Fee” with it’s booking xml, which we process with the booking amount, but recently it has been observed that some hoteliers configure this fee under tax configuration setting, in this case this charge was included twice in the booking amount(i.e. First as “Service Fee” included in XML and second as Tax configured in tax setting) which was causing discrepancy in booking amount.
To overcome this problem, We have introduced a new setting under : Distribution ->Setting->Select Expedia.
Setting Name: “Do Not Process Service Fee”
How it will work
If this setting is enabled then the service fee received in booking XML will not be processed. The charges which are configured in tax settings, will only be processed. (Please Note, when this setting is disabled then it will process the service fee received in booking XML and also configured in tax setting).
Note: This setting will only be available for Expedia.
Before setting introduce :-
View Transaction Screen Of Old Extranet
View Transaction Screen Of New Extranet
After setting introduce :-
View Transaction Screen Of Old Extranet
View Transaction Screen Of New Extranet