- What shortcomings were found in the previous report?
In the Manager and Weekly manager report, we show up every individual Extra Charges (including Room service) with its revenue along with POS to PMS Posting which again includes Room service charges in the total.
Now here as we can observe that “Room service” revenue is being calculated twice under both Extra Charges individually as well as in POS to PMS Posting revenue. This raises a double calculation of revenue and leads to incorrect revenue total in both the reports.
Furthermore, Customers faced issues as a result of this, as they are unable to locate actual total POS to PMS revenue and match the guest ledger with overall income.
- Enhancement for our customers that we bring in 🙂
Under the manager & Weekly manager report we have an “Extra Charges” section under which now only PMS generated Extra charge revenue will be shown with its respective revenues.
We have also introduced one new piece of information “transfer charges to guest ledger”, which contains a summation of “Total Revenue with tax(PMS)” and “POS to PMS Posting.”
Thus, to summarize in both reports we have made below mentioned enhancements for a more clear revenue representation to our customers.
The “Extra Charges” section will only display PMS-generated Extra charge revenue along with its respective revenues.
Newly added field,
Transfer charges to guest ledger = Total Revenue with tax(PMS) + POS to PMS Posting
By this new enhancement, there will be no duplicate entries of the same revenue and will be able to clearly bifurcate and get the total revenue generated from POS & PMS respectively.
