Guest engagement is one of the important aspect for hotels. It is also equally important to engage with the guests when they reach out to hotels with their requests. Our hotels were finding it difficult to go on Booking.com and check the recent messages from their guests and reply to them. With this enhancement, we … Read more Hotels can now communicate with their Booking.com guests using our channel manager!
We are pleased to announce that WhatsApp is now directly integrated with eZee cloud Products. We empower hotels to receive updates like bookings, revenue, etc. via WhatsApp using this interface. With this innovation, we make it simpler to access important hotel information by giving it to hotel users directly on their preferred phone numbers. Contact … Read more The much-awaited WhatsApp integration is now available!
Airbnb usually generates prepaid bookings and later transfers the amount to the hotels. When hotels receive the payments from Airbnb, they make a payment received entry using our cashiering center and map it with the respective reservation. This helps hotels to know what amount is left to be collected yet. With an aim to improve … Read more Hotels can now automatically map payments for Airbnb Reservations!
Many OTA’s now also offers B2B bookings to hotels in which they also collect the registration details such as GST number, Company name while creating a reservations. Since the information was not visible in our channel manager for the online bookings, it was difficult for hotels to know which reservation is B2B reservation from OTA. … Read more Company Registration number now available in Remarks for Go-mmt OTA
In order to build a stronger security layer in our system, we have planned to protect our login page with the use of Multi-factor Authentication (MFA). What is Multi-Factor Authentication (MFA)? Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource … Read more Now we have Multi-Factor Authentication on Hotel’s login screen
If a guest fails to arrive on the arrival date of the booking and has not canceled the reservation, in such a scenario the hotelier needs to mark the reservation as “no show”. Hoteliers can mark the reservation as “No Show” from the Absolute system and also from Channel Manager. Until now mark no show … Read more Enhanced “No-show for booking.com”
Our system has a screen to display some booking-related alert messages for unmapped room type, unmapped rate plan, overbooking etc. Until now, the screen was not compatible with the custom language. Even though the custom language was set in the system, these alerts were being displayed in English only. Some hoteliers prefer their regional language … Read more Language Translation – System Alerts
Until now, we could only see the revenue details for Booking.com promotions, but from now on, it can be seen for Agoda.com as well. You just have to hover over the Dollar ($) icon to see the revenue details. Also, we have made one more change in the revenue amount, till now, the revenue amount … Read more Revenue details of Agoda Promotion
Earlier, due to our system’s nature of auto-card charging, we were unable to auto-charge VCC (Virtual Credit Card) for OTA bookings. We had to face the following problems while trying to auto-charge the bookings. In case we need to charge VCC (Virtual Credit Card) for prepaid bookings, we had to disable the city ledger configuration … Read more New Feature – VCC Auto Charge For OTA
We have now implemented one more online payment solution to offer hassle-free payment transactions for the Saudi Arabia region’s clients – Urway Payment Gateway.